TYPE:ServiceMODEL:TiguanYEAR:2020
Average Score (157 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
Service was great they stayed in touch with updates the whole time my car was being worked on
TYPE:ServiceMODEL:JettaYEAR:2020
Everyone at Volkswagen is very helpful. They always answer any questions we have to the best of their ability.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2019
All work was completed as requested and in the agreed time frame.
TYPE:ServiceMODEL:ArteonYEAR:2023
Excellent customer service by service representative Ashley. Kept me informed and worked with me to get the extended warranty straightened out. Got the repairs done expertly and timely.
TYPE:ServiceMODEL:AtlasYEAR:2024
Originally, gave a five star rating on this visit but changing to only 4. The visit was ok, courteous staff and nice waiting area. Service was completed on time as had been estimated. No receipt for work performed but was told one would be emailed. It has been four days since the service and no receipt.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
The advisor communicated well throughout the experience. All items were fixed satisfactorily.
TYPE:ServiceMODEL:TiguanYEAR:2023